Terms of Use
Terms of Use
Last updated: May 1, 2026
Welcome to Flat Tail Shop. By visiting or purchasing from flattailshop.com, you agree to the following terms. Please read them carefully.
Use of This Site
This site is intended for personal, non-commercial use. You agree not to misuse, reproduce, or redistribute any content found on this site without written permission from Flat Tail Shop.
Handmade Products
All Flat Tail Shop products are handmade by us. As a result, slight variations in color, finish, and dimension are natural and expected — they're part of what makes each piece unique. Product photos are representative and may not reflect exact appearances.
Orders & Payment
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method submitted. Payment is collected at the time of purchase.
Shipping
Processing times vary by product. Once your order leaves our hands, responsibility transfers to the carrier. We are not liable for delays, lost packages, or damage caused during transit, though we will always do our best to help resolve issues.
Returns & Refunds
Please refer to our Refund Policy for full details on returns, exchanges, and damaged items.
Intellectual Property
All designs, artwork, photography, and written content on this site are the original work of Flat Tail Shop and are protected by copyright. No designs or content may be reproduced, copied, or used in any form without express written consent from Flat Tail Shop.
Limitation of Liability
Flat Tail Shop is not liable for any indirect, incidental, or consequential damages arising from the use of this site or our products. Our liability is limited to the amount paid for the product in question.
Changes to These Terms
We reserve the right to update these terms at any time. Continued use of the site following any changes constitutes your acceptance of the revised terms.
Contact
Questions? Reach us at info@flattailshop.com or through the contact form on our site.